Whip City Fiber is Westfield’s Fastest Internet. FREE Installation,
FREE Equipment, FREE WIFI, no contracts.
Anna talks about getting the most from your fiber internet
What gigabit internet means for your home
With a gigabit internet connection from Whip City Fiber (1,000 Mbps for download and upload), you will have enough speed for everything you do online. Anna talks about some variables which might impact the speed you see.
Visit our Cut the Cord page for more information on streaming.
Meet the Whip City Tech Team
When you have questions about Whip City Fiber we have the answers. We are right here in Westfield and here to help. We'll take your call, and if necessary, make a house call. Just another benefit of your local high-speed internet service. You can email or call us at 413-485-1204.
Visit our Help Center page for more troubleshooting information.
How we build our fiber-optic network
Learn about how we build the network while you are waiting for installation.
Our goal is to bring you Whip City Fiber service as quickly as possible but there is a lot of preparation that takes place before we can connect homes and businesses within Westfield. When you complete an application we will give you an estimate of the schedule and then contact you as we get closer to installation in your area. Read on to learn about our construction process.
We are offering 1 gigabit service which is up to 1,000 Megabits per second upload and download speed. That is fast! Entire high definition movies are downloaded in seconds. No buffering. No stutter when streaming. Multiple devices can simultaneously receive video without causing congestion. Home data backups are a breeze.
Not only that, a fiber optic service is snappy. There is no lag waiting for data to arrive. Real time gaming is immersive. Work at home with virtual private networks. Communicate with friends or colleagues using video conferencing.
Actual speeds may vary due to a number of factors including the age and speed of your equipment and which software and websites you are using. You will always get the best speeds when your computer or other device is using a hardwired connection.
Many customers are taking advantage of resources which require higher speeds and bandwidth, including streaming services (Netflix, Hulu, Sling, Playstation Vue), video calls, and Ultra High-definition television (UHD). Whip City Fiber provides the speed for customers to use these services and other internet resources without glitches or buffering.
A Wi-Fi router is included with residential service to provide wireless access to tablets, phones, gaming systems, and other devices in your home. You should expect speeds over a wireless connection to be approximately half of the wired speed.
We are building a system that supports gigabit bandwidth. We expect you will receive up-to 1,000 Mbps for both upload and download. A wired speed test should be around 960 Mbps and a wireless test, approximately 440 Mbps. Your actual speed will be affected by the age and speed of your devices, the software you are using, the server of the site you are visiting, and the overall volume of internet traffic at any given moment.
When you are connected to the Ashfield network you will be able to check your speed with the speed test located in the very top menu on the homepage at www.whipcityfiber.com/ashfield. The Whip City Tech Team is available at 1-833-WCF-HELP (1-833-923-4357) if you have any concerns about the speeds you are getting.
How does a Gig compare to other services
Whip City Fiber is the fastest internet in Westfield, hands down.
One gigabit speed upload and download can't be beat whether you're checking email, working from home, or entertaining the family. Look at these comparisons to cable and DSL.
We are Whip City Fiber
We Connect Westfield
With a Gigabit internet connection from Whip City Fiber (1,000 Mbps of download and upload speeds), you will have enough speed to stream content to multiple TVs, computers, tablets, and phones in your household.