Need Help?

We do our best but sometimes things don't work quite right. Just give us a call!

Technical Support: 1-413-485-1204, 833-WCF-HELP (833-923-4357) |

Customer Service: 1-413-485-1251, 833-WCF-CALL (833-923-2255) |

WE CONNECT ALFORD to family, friends, entertainment, and work. AlfordLink is fully owned by the town. Whip City Fiber in Westfield, Mass., supports the town’s network with fast, affordable, and reliable high-speed Internet. If you haven’t signed up yet or are new to town, sign up today.

Residential Internet


per month

No Contracts
Equipment and Wi-Fi Included
Free standard install
Static IPs Available

Up to 1000 Mbps /
1 Gigabit
Upload and Download

Premier Phone Service


per month

Keep your existing phone number
Call blocking
Unlimited local and long dist.
includes Mexico and Canada
*plus fees and taxes

Crystal Clear Voice Quality