Cut the Cord

There's never been a better time to get your television programming via the internet. You have the potential to save hundreds of dollars a year by moving from pay TV to over-the-air and streaming video options. Many channels that were only available through subscription to cable or satellite providers are now available online. You only pay for the channels and programming you want with no contracts to sign and no equipment to rent. And now we offer Premier Phone Service for those who want to keep a home phone!
How can I get started?

This flier will give you step-by-step instructions for getting started with streaming.

Quite simply, streaming allows you to watch your favorite entertainment over your internet connection instead of through a cable TV or satellite dish service. Whip City Fiber is perfect to start streaming your favorite TV shows, movies, and sports.

Streaming Services

How can you watch the shows and sports you want using high-speed internet?

Streaming requires either a smart TV or a streaming device like a Roku, Apple TV, or Amazon Fire and a subscription to a streaming service like Playstation Vue, Netflix, Sling, Hulu, or Amazon Prime.

Not feeling tech savvy? The Whip City Tech Team is happy to offer phone support to help you get set up in a jiffy. To learn more you can call them at 413-485-1204.

Click on the logos to visit some popular streaming services sites:

null null null

Troubleshooting Resources

Try these contacts if you need support for your streaming services.

Playstation Vue Customer Service: 1-877-VUE-SONY
PS Vue Frequently Asked Questions
PS Vue YouTube Support Channel

Sling TV Customer Service: 1-888-862-1175
Sling Troubleshooting

DIRECTV Now Customer Service: 1-800-531-5000
DIRECTV Troubleshooting

Hulu Live-TV Customer Service: 1-888-265-6650
Hulu Help Center
Crystal Clear Home Phone

Our Premier Phone Service gives you the convenience of a home phone with the power of Whip City Fiber.

If you have Whip City Fiber, now you can get Premier Phone service too! Free long distance calling in the US, Canada, and Mexico, 911 service, caller-ID, call blocking, voicemail, and more for $12.95/month + taxes and fees. You can keep your current phone number or choose a new one at no charge. We have great international options and rates too—see below.

Call our Customer Care Team today at 413-485-1251 for more information or to schedule your installation.
Low International Rates

Calling abroad? Take advantage of our low international rates or sign up for an international calling plan which includes unlimited minutes to landlines in over 60 countries and to mobile phones in over ten countries for only $14.99/month. Call us at 413-485-1251 for more information.
How much could you save?

Our customers are finding that they can get internet, phone, and stream their entertainment at a BIG savings.

Use this worksheet to see how your savings can really add up when you use Whip City Fiber to cut the cord. At $69.95 a month, Whip City Fiber is available at a nation-wide low price for up-to 1,000 Mbps/1 Gigabit residential internet service. We can connect you to Westfield's fastest internet!
Over-the-Air Antenna

Local TV and other channels are available for free with an HD antenna.

You can get your local news stations and many others with the one-time purchase of an HD antenna.

We are WhipCityFiber

We connect Westfield.

With a Gigabit internet connection from Whip City Fiber (1,000 Mbps of download and upload speeds), you will have enough speed to stream content to multiple TVs, computers, tablets, and phones in your household.