Keep your home and family safe and connected by making sure you are ready in the event there is a power outage.
We are all at the mercy of Mother Nature when it comes to storms. Hurricane season, winter storms, and even motor vehicle accidents can knock your power and internet out. Whip City Fiber is prepared with crews to repair any damage to the fiber network but our work cannot begin until power has been restored. You can take a few simple steps to be ready for an outage now. Please take a moment to review the items below and reach out to the Whip City Fiber Team (413-485-1204) if you have questions or need assistance.
Whip City Fiber is committed to providing a reliable network. Your town has invested in back up power for the main network equipment which will help to keep the internet working in your town, even if power is not—however you’ll need to make similar plans for the equipment at your home. Get prepared.
If you have phones…
VOIP phones use electricity to send your calls over the internet. If either the power or the internet is down, your phone will not work—including your 911 service. Set up your back up power appropriately to keep internet and phone access during a power outage. Learn more.
After an outage
There are some simple steps you can try to reset your system after an outage. Once power is restored, often a quick power cycle will get things running normally. You may want to print out these trouble-shooting tips and keep them handy so you can get yourself up and running. Quick tips.
