11 MAR

Plainfield Offers Federal Lifeline Subsidy

  • Published 2021-03-11

The Lifeline program provides up to a $9.25 monthly discount on service for eligible low-income subscribers. Subscribers may receive a Lifeline discount on either a broadband Internet service, broadband-voice (phone), wireline, or a wireless phone service, but they may not receive a discount on more than one service at a time. FCC rules prohibit more than one Lifeline service per household.

Read more

New Installation Policy for 2021

  • Published 2021-03-01

The Plainfield Select Board has approved a new 2021 Installation Policy to provide subsidies for installation to existing homes when you sign up for Internet service. These subsidies will cover some or all of your installation costs, depending on when your home was built and how far it is from the fiber optic cables along the road. New home construction as well commercial and non-profit subscribers are not eligible for these subsidies. Please contact Customer Support if you have any questions.

25 MAY

COVID-19 Update

  • Published 2020-05-25

Because of the delays in the project completion due to COVID-19 precautions, the Board of Selectmen has authorized an extension of time for residential customers to request connection to the Town’s Broadband network, and for the town to pay 100% of those costs. Homeowners now have until September 30, 2020 to request service installations. Requests after this deadline may require the homeowner to pay some or all of the costs out of pocket. Please contact Whip City Fiber service to arrange for the installation work.

Read more