New Salem's Subsidy + Benefit Program

• Published 2021-05-26

Federal Lifeline Subsidy

Lifeline is a federal program that lowers the monthly cost of phone and internet. Qualified customers will receive up to $9.25 applied directly towards their bill. You can use Lifeline for either phone or internet, but not both. FCC rules prohibit more than one Lifeline service per household.

You can apply here for Lifeline.

Emergency Broadband Benefit Program

Starting May 12, 2021, Whip City Fiber offers the Emergency Broadband Benefit, a new Federal Communications Commission (FCC) program. The temporary benefit will offer a $50 discount for broadband service for eligible households in Westfield and all Massachusetts towns served by Whip City Fiber during the on-going COVID-19 pandemic.

You can apply here for EBBP.

New Salem Offers Federal Lifeline Subsidy

• Published 2021-05-03

Lifeline is a federal program that lowers the monthly cost of phone and internet. Qualified customers will receive up to $9.25 applied directly towards their bill. You can use Lifeline for either phone or internet, but not both. FCC rules prohibit more than one Lifeline service per household.

You can apply here.

New Salem is on its way to having Internet at the speed of light!

• Published 2019-09-04

The New Salem MLP is pleased to announce that our fiber network construction is underway. The main network construction should be completed soon, at which time we will start installing service drops to people’s houses. We're looking forward to having you as a customer!