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Why Fiber?

Whip City Fiber is gigabit speed internet in Western Mass. FREE Equipment, FREE WIFI, no contracts.

Anna talks about getting the most from your fiber internet

What gigabit internet means for your home

With a gigabit internet connection from Whip City Fiber (1,000 Mbps for download and upload), you will have enough speed for everything you do online. Anna talks about some variables which might impact the speed you see.

Visit our Streaming page for more information on cutting the cord.

It doesn't get any faster than this!

You'll have the fastest internet in Western Mass, hands down.

One gigabit speed upload and download can't be beat whether you're checking email, working from home, or entertaining the family. Look at these comparisons to cable and DSL.
Standard Service Drop

Outdoor Construction: Each home will receive a single dedicated underground or aerial drop. From the Multi-port Service Terminal (MST), the fiber path will follow your existing utilities. Aerial drops will be completed at the time of your interior appointment. Installation of underground service requires two initials steps:

  1. Consultation, an hour appointment with a technician to discuss a path for bring fiber from the street to your home.

  2. Construction, within 1-2 weeks a technicians will complete exterior construction and cap off fiber in a Network Interface Device (NID) on the outside of your home.

Interior Installation: A standard installation includes the Optical Network Terminal (ONT) installed in the basement and Cat6 hardwired to a WiFi router, usually installed on the first floor in a central location. Custom installations will incur additional charges. In the event of a power outage, the ONT and router will need to be powered by an Uninterrupted Power Supply (UPS) generator to continue service.

Meet the Whip City Tech Team

When you have questions about Whip City Fiber we have the answers. We are right here in Western Mass and can take your call if you're having internet problems. Just another benefit of your local high-speed internet service. You can email or call us at 833-WCF-HELP (833-923-4357).