The cost for the physical connection from the road to the house, called a “drop,” depends on many factors. Wendell is offering a credit of $1,600 toward the installation costs for those who sign up during the initial construction phase. This amount will cover the cost of service drop installation to the majority of homes in Wendell.
Drop connections that are further from the road, involving additional poles, and/or involving underground service may incur additional out-of-pocket costs. Your installer will work with you to identify the most cost-effective solution, and you will receive a reasonably accurate estimate in advance of any installation work. We can also provide more information about your specific installation to help with planning.
Standard interior installation includes the connection from the Network Interface Device on the outside of the home to the Optical Network Terminal located inside (typically in the basement near the utility panel) plus an Ethernet connection up to 50 ft to the Wi-Fi router, located on the first floor in a central location. The equipment and router are included.
Let your customer service representative or installer know if you want to discuss other options. Alternate arrangements or additional home wiring can be arranged, but may incur additional costs, which will be the responsibility of the customer. If you want a specialized connection, you will need to absorb any additional costs incurred.
New customers who sign up after network construction is complete will be responsible for the entire installation cost. This cost may be somewhat higher than during the initial construction period due to additional mobilization costs.
Beyond the cost for your drop (if over the $1,600 subsidy), Wendell NET charges a one-time $99 activation fee to start a new account.