Emergency Broadband Benefit Program

The Federal Communications Commission has launched a temporary program to help families and households struggling to afford internet service during the COVID-19 pandemic. The Emergency Broadband Benefit provides a discount of up to $50 per month toward broadband service for eligible households.

At this time, the Emergency Broadband Benefit is temporary. It will expire when funds are exhausted or six months after the Department of Health and Human Services (HHS) declares the end of the COVID-19 health emergency.

A household is eligible if one member of the household meets at least one of the following criteria:

  • • Has an income that is at or below 135% of the Federal Poverty Guidelines or participates in certain assistance programs, such as SNAP, Medicaid or the FCC’s Lifeline program;
  • • Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision, in the 2019-2020 or 2020-2021 school year;
  • • Received a Federal Pell Grant during the current award year;
  • • Experienced a substantial loss of income through job loss or furlough since February 29, 2020 and the household had a total income in 2020 at or below $99,000 for single filers and $198,000 for joint filers; or
  • • Meets the eligibility criteria for a participating provider’s existing low-income or COVID-19 program.

You will be able to enroll at this page starting on May 12, 2021.

When your EBBP application has been approved, you will need to call 413-485-1251 to activate the discount on your Whip City Fiber or Wired West account.