The Whip City Fiber team takes very seriously the important measures we can use to keep our crews and customers safe at all times. During these unique times we are pleased to offer interior installs while following these protocols:
— Please let our customer service team know if anyone in your home has been ill in the last 5 days so that we can reschedule your appointment.
— Please don't think we're being unfriendly, we will be practicing safe social distancing during your appointment.
— All equipment will arrive in your house in factory-sealed boxes and will be wiped down before we leave.
— We ask that you give our installers plenty of room to work and request that you wear a mask while our installer is in your home.
Taking these precautions will ensure that your home gets connected to blazing fast internet while keeping everyone safe. We look forward to having you as a customer!